Frequently Asked Questions

Are you insured? Do you have WCB coverage?
Of course! We are in good standing with WCB and have liability insurance covering up to $5,000,000 in damages.

How can I pay?
We accept e-transfers, credit cards, cash and cheques.

How do you clean windows? Squeegee or water fed pole?
Both, depending on your needs. For a value oriented service, we use WFP. For jobs that require finesse, squeegee.

Do you clean windows on high rises?
Not currently – stay tuned! We will clean windows up to 6 stories using our state-of-the-art extendable carbon fiber water fed poles.

Do you clean Storm Windows?
Yes! We have extensive experience with storm windows on Victoria’s beautiful heritage homes.

Do you install Gutter Guards?
Not particularly. However we do sell other forms of gutter protection. Every gutter system is different – we would be happy to inspect yours to see what is needed.

Do you repair Gutters?
We offer outlet replacements, downpipe reattachment, caulking of leaks and tightening of the gutters to the fascia boards as long as the fascia board is in good condition.

How do you clean Gutters? Do you just blow them out and make a mess?
Leaving your home cleaner than we found it is our top priority. We use several techniques to clean Gutters and we tailor our approach to best execute the job. Each of our techniques are 100% guaranteed to leave your gutters clean and functional, and your property clear of debris!

Do you provide free estimates?
Yes, our estimates are always free!

How far out are you booking?
We are typically booked out 2 months in our peak seasons. Be sure to plan your exterior maintenance in advance to guarantee an appointment with us!

Do you remove all of the moss, or just apply a treatment?
We remove only what is necessary to ensure the treatment is 100% effective. Excessive abrasion on your roof can lead to accelerated degradation and further damages. We only use tools and techniques recommended by the NRCA (NORTHERN REGIONAL CONSTRUCTION ASSOCIATION).

What is in your Moss Treatment? Is it safe?
Absolutely – and we can happily provide you with our solutions and chemical compounds upon request. Our mixtures are recommended by the NRCA.
With our techniques and expertise, it is safe for your property, plants, pets and children.

Are you really brothers?
Lifelong brothers, different mothers

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